Startled by Murphy's anger , the clerk tried to remain calm . " Sir , please calm down . Let's sit down and discuss this . If you have any questions , I'll do my best to answer them . " Fearing his boss might lose control , Alex quickly stepped in . " I'm sorry for the outburst . We're Gemma Kirk's family . We just received a notification saying her 2/3 Chapter 10 +25 Bonus records were deactivated , but she's still alive . Why was this done ? Could you please check and tell us what's going on ? " The clerk's face lit up with recognition . " Gemma Kirk ? Oh , yes , I remember her ! A very beautiful young lady - soft - spoken and very polite . She left quite an impression on me . About ten days ago , she came in to request that her records be removed . She said she had terminal cancer and didn't have long to live . " Normally, we only remove records after receiving official confirmation of death from family members . Her request didn't follow protocol , so I refused and didn't process it . " " You didn't process it ? " Alex was stunned . " Then why were we notified that Ms. Kirk's records were removed ? " The clerk replied , " Let me finish . At that time , I didn't process her request . But a few days later , someone from a cryogenic research group came by to handle the process . That research group has worked with us before to process similar cases . " As I understand it , they freeze people diagnosed with terminal illnesses , with the plan to thaw them out hundreds of years later . " Since the individuals are essentially in a state of suspended animation , even though they're not technically dead , they won't wake up for centuries . To prevent misuse of their identity during that time , the research group will request for their records to be temporarily deactivated to prevent misuse . " If , in the future , any of them wake up , they can always return to reactivate their records . " U Support Share